Refund and Returns Policy
At BuyAppsGames, we aim to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase of game source code, we’re here to help.
1. Eligibility for Refunds
- Refund requests must be made within 3 days of the original purchase date.Â
- To be eligible for a refund, the source code must not have been downloaded or used. Once a source code is downloaded or accessed, it is no longer eligible for a refund.Â
- Refunds will be granted only if the product is significantly different from its description or if there are critical technical issues that cannot be resolved.
2. Non-Refundable Items
- Source codes that have been downloaded or accessed
- Services that have already been rendered
- Customized or modified source codes
3. How to Request a Refund
- Contact our customer support team at admin@buyappsgames.com to request a refund.
- Provide your order number, purchase date, and reason for the refund request.
- Our team will review your request and, if approved, will process your refund.
4. Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at admin@buyappsgames.com
5. Sale items
- Only regular priced items may be refunded. Sale items cannot be refunded.
6. Refund Process
- Once your refund request is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain number of days, depending on your card issuer’s policies.
7. Exchanges
- We do not offer exchanges for digital products. If you experience issues with the source code, please contact our support team for assistance.
Need help?
Contact us at admin@buyappsgames.com for questions related to refunds and returns.
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